Can you tell me why gas price as gone up 20% but you have put up my gas /electric combined up 50% explain please
The cost of electric has gone up in addition to the cost of gas.
Do not confuse your monthly payment with “the bill”, i.e., what you’re actually paying for your energy. The monthly direct debit is only a gross estimate of your expected usage over the next 12 months divided by 12, and is almost completely unrelated to your actual bill for any given month. There are also many other factors that could result in an increased monthly payment, for example if you have been underpaying for a while and need to catch up following accurate meter readings.