DOES BULB OPERATE THE SCHEME WHEREBY ELDERLY & DISABLED GET PRIORITY IN EVENT OF POWER CUT?
Hi @Nineteenqueen ,
As quick search on the Bulb help site for ‘priority’ came up with the Signing up for free support services – Bulb article :
For members who are elderly, disabled, chronically sick, have a child under 5, or need an extra hand managing their energy there are certain services we provide to make the Bulb experience easier.
Being on the Priority Services Register means we can provide our members with services such as:
Alternative statement formats (eg. large print)
Regular meter readings by a trained engineer
Authorising a friend, relative or carer to manage your Bulb account
Codewords so that you can be sure engineers and meter readers are authorised by us
You can find more info on the Priority Services Register in this article. If you’d like to be added, ring us on 0300 30 30 635, Monday to Friday, 9AM to 6PM. Or email firstname.lastname@example.org and we’ll be happy to help.