We’re getting quite a few reports of members being unable to log in this morning. Our Tech team are investigating it with our authentication provider at the moment. I’ll update this discussion in about an hour as we gather more information.
If you’d like to enter meter readings, and can’t currently log in, please email them to firstname.lastname@example.org and we’ll put them in for you. Otherwise, check back in later for more updates.
We’re sorry for any trouble caused. We’ll get this resolved ASAP and we’ll then find out the root cause so we can make sure this doesn’t happen again in future.