Anyone been able to switch to the EV tariff - I am struggling as every time I try I get the following:
We’re updating your smart meters in our systems
You should be able to sign up in the next 10 days. Sorry for the wait.
If your smart meters were installed more than 2 weeks ago, email[email@example.com] with ‘Tariff change request’ as the subject line. We’ll double check everything’s working as planned.
I had my SMET2 metre installed about 3 months ago. I have been told on here that I should be able to change overnight (that was 16 days ago), and sent the email as requested above, 10 days ago.
I still get the same error so am getting nowhere.