My name’s Katie and I work in our solar team. I’m delighted to be answering your questions this week for our first Solar Q&A .
Small-scale low-carbon energy generation is key to helping power the UK’s transition to a clean and affordable energy system. Since the closure of the Feed-in Tariff to new applicants, the onus has been on Energy Suppliers to develop a competitive market that moves away from depending on subsidy and allows generators to sell back the units of electricity they don’t use themselves.
Day-to-day the Solar team is involved in managing the payments and processes for our Feed-in Tariff and Export Payments members. We’re constantly striving to make our product better, with our member’s experience at the heart of what we do, and we recently wrote a blog post about what we’ve learnt so far.
We’d love to know what you’d want to see from our Export Payments tariff.
Key improvements on the horizon are being able to take export meter readings remotely, making it even easier for people to be paid for the energy they export. I look forward to hearing your feedback about any other ways you think we can make it better.
If you have any account specific questions we’ll have energy specialists on hand to deal with those too!
Any ideas, questions and feedback add it below. Can’t wait to hear from you…