Rate 1 and rate 2

On our meter there is not daytime and night time rates but rate 1 and rate 2. Is rate 1 equivalent to daytime and rate 2 equivalent to night time? Please confirm and, if not, explain what should be done to give a reading.

Hi Rachel, yes for you rate 1 is day and rate 2 is night. Plus, if your readings look different to the readings your old suppliers have then we’ll notice it and work out what it should be.