Re joined Bulb

Hi,

I have just rejoined Bulb and I am being asked for my meter readings, however when logging in it says my account is closed (from before, before joining back with Bulb). I therefore can not give my readings or access my account details etc.

What should I do?

Thanks.

Hi,

I have just rejoined Bulb and I am being asked for my meter readings, however when logging in it says my account is closed (from before, before joining back with Bulb). I therefore can not give my readings or access my account details etc.

What should I do?

Thanks.

You need to contact the Bulb team direct during working hours, details at: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-

This is basically a customer to customer forum so none of us customers are likely to be able to assist with this sort of query.

Hi,

I have just rejoined Bulb and I am being asked for my meter readings, however when logging in it says my account is closed (from before, before joining back with Bulb). I therefore can not give my readings or access my account details etc.

What should I do?

Thanks.

You need to contact the Bulb team direct during working hours, details at: https://help.bulb.co.uk/hc/en-us/articles/115001240291-How-can-I-get-in-touch-with-Bulb-

This is basically a customer to customer forum so none of us customers are likely to be able to assist with this sort of query.

Ok, thanks for letting me know :slight_smile: