Re meter readings

Hi I have just switched from British gas to yourselves and I had a smart meter for my electricity so not sure about how to submit readings to yourselves as the unit I have fitted on the electricity meter doesnt give me a reading like the old style ones.

Hey @kathscriv normally for the BG smart meters the green “A” button to the right of the screen allows the readings to show on the display. If not, this article will explain how to get a reading from your meter: