Reading gas meter

I cannot get any proper reading from my meter. It only says ‘Credit’. Help!

What do I do?

You have been no help at all!

Hi @Edna6358

I can see you’ve sent a read over last month of 5951.

You can follow this article to read your smart meter:

I expect you need to press A on your meter a couple more times.


You have been no help at all!
@Edna6358, perhaps you have mistaken the forum for the web chat (bottom right of this page)

On this forum, getting a response within a few hours would be completely reasonable. The web chat is far more instantaneous.