Rebate on overpayment

I have over £300 in your hands. Can you send me a rebate?

Please reimburse me

I have over £300 in your hands. Can you send me a rebate?

This is a Community forum so none of us customers can send you a rebate. If I could suggest you click the help button at the top of this page and then select “We take payments in advance”, this will give you advice on how to request a refund.

Hi @Anniesam

We require you to have at least one month’s payment in your account. So, I’ve refunded £221.29 to your bank account. It’ll be with you in the next 10 working days.

You can change the amount you pay each month on your Bulb account. Just head to the “payments and statements” tab :slight_smile: