recent communication

I received an email today saying that since 14 January I had used £30.59 of energy. I have a tiny flat in which I have spent one night since that date, and I have therefore used virtually no electricity. Please would you check.

Hi @Blaisdon64, approximately £6.50 of that will be the standing charge and then the rest I suspect is from an estimated reading if you’ve not been in the property.

From your Statements and Payments page you can check the latest statement to see why this amount has been charged to your Bulb account.

When you next submit your readings, this should all work itself out and your next statement will likely be very small.

@Blaisdon64 I would echo @mowcius – take account updates with a grain of salt if you haven’t submitted a meter reading during the month that the update covers.