I am currently paying quite a high amount for my gas and electric, I understand that this is to buffer for the winter when the usage will increase, but is there any at of reducing it a bit as I feel that over the last few months I have built up quite a bit already. Look forward to your help and advice with this.
Hi @mrharry that’s no problem we are happy to send you a refund if your account accumulates credit!
However I can see that your most recent bill is based on estimates and is therefore not up to date. Could you please send in your meter readings so that we can know how much to refund you by when your next bill is generated?