Ref a friend

I ref a friend and they are now using your company and I still haven’t had my £50 off my bill it’s still on my ref a friend at the bottom of the page !!

Hi @Kingr sorry for the stress. Can we please take this over email? I want to understand which customer you referred, but I don’t want to use their name on this public forum. I’ll shoot you an email now to enquire which friend of yours joined using your referral.

can you please take me through the process of the initial link