Hi, I signed up using a friend’s referral and I’m now fully switched over but neither of us has received the £50 credit. I originally signed up with my maiden name then changed it in my account before I was fully switched over - do you think this could be what’s caused the issue with the referral credit?
Also, I have since referred a couple of people myself (without any issues!) so my account is now in credit by quite a significant amount. Would it be possible to have some of this refunded back into my bank account? I’m quite happy with my current monthly payment so don’t feel I need to reduce that.
Thanks for your help.