Referral Code

Hi,

I sent my friend my referral code by copying and pasting it into an email directly to him. He went through the link and signed up but there is nothing to say he has signed up for it. He has now received all his welcoming emails. I have another friend who has signed up who are appearing as referrals on my account but I did send them the link via your page as opposed to me sending them the link seperately. That shouldn’t make a difference I wouldn’t have thought as you do give an option to copy the link. Help.

@DaBla27

Would you be able to get him to give us a call/email on 0300 30 30 635 from Monday to Friday (9:00 am to 6:00 pm)/help@bulb.co.uk so we can work this out and see if we are able to apply the credit.

Hi Dan,

My friend is happy to email you but wondering how he can link this query in his email. Does he need a reference number or anything?

@DaBla27

If he just lets us know his account and your details we can make sure everything is linked properly.