Referral Credit/ Account in Credit

Our account is now in credit however how do you go about paying your monthly direct debit using that credit? Does it automatically get deducted from your account instead of taking it from your bank account?

Thank you in advance

That credit is added to the balance. As you are now in credit you shouldn t cancel the DD.

You continue to pay the DD and when you have a decent credit in the account you can call Bulb and ask them to refund it into the bank.

Our account is now in credit however how do you go about paying your monthly direct debit using that credit? Does it automatically get deducted from your account instead of taking it from your bank account?

Thank you in advance

Have you read this Bulb article: https://help.bulb.co.uk/hc/en-us/articles/115003405632-How-do-Bulb-payments-and-statements-work-