Referral credit

Why haven’t I received £50 after I used link to sign up to Bulb following a referral ??

Why haven’t I received £50 after I used link to sign up to Bulb following a referral ??

Have you actually switched to Bulb as opposed to joining?

Has the person who referred you also switched to Bulb or are no longer a customer?

Is there anything showing in your account with regards to a referral plus have you had any emails from Bulb about referrals or switching?

Hi @Joanne_davies76,

We’ll add yout £50 referral credit to your account automatically once the switch has gone ahead like @Allanr suggested if you are a credit customer. Once you’ve made your first payment to us we can then refund this back to you.

If you’re a prepayment member we’ll send you a Transferwise link after the switch has gone through and you’ve made your first top up. You’ll then be able to get the £50 transferred into your bank account. :slight_smile:

Thanks,
Pollyanna