Referral reward missing

How do I sort this out I recommended my dad to join using my referral id and it’s missing

@mark2289 Could you email us at help@bulb.co.uk with all the details of your Dad’s account so we can see if we can get this sorted?

Will do it went ok then insist see the referral on my account

Hi @mark2289 once we get those details I’m sure we’ll be able to sort it out for you.