Hiya, I signed up with a referral link and also referred a friend, my switch was completed last week and theirs was 5 days ago, but my referral count still says 0 and I’ve not had an email about the bonus from my own sign up. Can anyone help? Thanks
If you have signed up through a referral link and you have a credit meter, the referral credit should be added to your account automatically on the switch date.
If you have a prepayment meter, you’ll receive a transferwise link once the switch has gone ahead and you’ve made your first top up. This link will transfer the referral reward straight into your bank account.
I’ve sent you a message to see if we can sort this out.