referral

I used a referral code to make my bulb account, but have £0 credit, how long will it take for the credit to appear?
Thanks,

Kate

I used a referral code to make my bulb account, but have £0 credit, how long will it take for the credit to appear? Thanks,

Kate

When you have actually switched to Bulb, that is when Bulb start supplying your energy. Nominally that is 21 days after you used the referral link.

Hi @katefuller_bulb1 and @Allanr ,

Alan’s right, once you complete your switch then we’ll add any referral credit. If it’s your friend who’s switching then it’ll be the same for them. 21 days it takes.

If you’re still having issues when you switch I’d recommend getting in touch and we can look into adding the credit manually.

Best

Oisin