Referrals

If my referrals go through, and I’m paying on top of them from the start il be in credit by over 2 months of my direct debit amount thus building up a silly amount of credit. Is there anyway you can not take money off until my credit amount is cleared?

HI @james85 we don’t amend your payments on your behalf based on the balance of your account. Your account will naturally move between credit and debit throughout the year as your cost of energy usage varies throughout the year with the weather.

You can adjust your own payment amounts in your online MyBulb portal to an amount that you are comfortable with. It’s under the “Change my payment details” tab.

thanks