I have £100 from being referred by a friend. I can see it on my statement. I’ve made two monthly payments and assumed that these would come out of my referral crefit but they haven’t. What do I need to do now? Thanks!
Hi @Jennym4, the referral credit is never automatically used to pay your bills, but if you want to have a temporary reduction of bills to use it up, or want to have the credit transferred into your bank account, give Bulb a ring (0300 30 30 635) and they’ll be able to sort this out for you.