Refund after closure of account

I closed my account on 4th November and I was in credit over £90, I’ve received my final bill which and also had an email response saying it will be paid into my account however I have still had nothing? How long does this usually take?

I closed my account on 4th November and I was in credit over £90, I've received my final bill which and also had an email response saying it will be paid into my account however I have still had nothing? How long does this usually take?

As this is a public forum you may find it more appropriate to contact the Bulb team direct, their details can be found via the Help button at the top of this page. The Bulb team will know whether or not they have initiated the refund to your bank.