Refund credit from previous supplier

Hi,
so I’ve now officially moved over to Bulb and have had my first payment taken, but how do I go about getting my account credit from my older supplier refunded?

Hi, so I've now officially moved over to Bulb and have had my first payment taken, but how do I go about getting my account credit from my older supplier refunded?

Previous supplier will send you a closing bill and refund any credit. This can take up to 6 weeks after the switch.

Hi there @csil as @Allanr says you should get a final bill and a refund from them soon, it can take a maximum of 6 weeks but is usually closer to two or three.