Refund for credit Nov 19

Hi there,

over 1 week since i emailed regarding a refund of credit on my account (over £400). could you please look into it and get back to me?


This is a public customer forum. Bulb team members rarely visit this forum these days.

Best bet is to ring customer service referencing your ticket number

Email is best because you have a paper trail if any company tries to say you never contacted them.