Refund from previous provider

How long does it take to pass on my 1st meter reading with you to my previous energy provider so I can get a refund of what I’m owed from them. Thanks.

Same question here too. After Bulb took the first payment on 25/01/18 I’ve not heard anything from old suppliers or from Bulb??

Hi @Andrew_rees85 and @opolopo

Here is the Help centre article on this as it covers all the bases: