Refund of credit balance

Good Afternoon
Could you please refund as much of my credit balance as possible please to enable me to clear my outstanding owed to previous supplier?

Hi there @Marmeebird no problem we can get you a refund, if you could email help@bulb.co.uk or give us a ring on 0300 30 30 635 from 9:00 to 18:00 Monday to Friday we can talk about the specific numbers?

Looking back through other chats, others have not had to do this?
I would rather this was actioned asap. Thank you

Looking back through other chats, others have not had to do this? I would rather this was actioned asap. Thank you

I would suggest you follow the process in https://help.bulb.co.uk/hc/en-us/articles/115003405632-How-do-Bulb-payments-and-statements-work- there may be reason why a refund cannot be made or to to arrive at the amount of credit. Thus is an open forum and it posting any personal details here is not a good idea.