Refund on balance.

I am wanting to withdraw my balance. How can I do this please? I’ve tried contacting chat but it is constantly saying busy for the past few weeks.

Click help and search for refund.

I have done this and it doesn’t come up with any answers or suggests where I can get my withdrawal

Make sure you’re using the “Help” search page and not the search box on this community. They are separate.

Go here https://help.bulb.co.uk and search for refund. The first result returned contains the information you require.

Hi @lwoffindin, just drop us an email at help@bulb.co.uk and we’ll sort that for you. Thanks, Maxwell

how do I get my credit refunded to me please

Hi @jodieann, please email us at help@bulb.co.uk. Thanks, Maxwell