Refund

Hi I’d like to request a proportion of my credit refunding to my bank account - how do I go about this?

I am also interested to find out how this works. I have a lot of referral credit and more on the way but am about to pay my monthly direct debit. At what point will Bulb use the credit in my account rather than taking further payments?

Yes, I hope you get help with that Lucy - I would just like some going back into my bank account - I am presuming you can do this? @bulb?

Yes they can. Just get on the live chat here or ring them.

0300 3030365

@fiona6264 @Lucy_L we can definitely look into providing a refund for you. give us a ring on 0300 3030365 or email at help@bulb.co.uk :slight_smile:

Thanks for pointing everyone in the right direction @phproxy