refund

Hi, can anybody tell me how to see my current balance and how to request a refund please? thanks.

@tallulauk1 you can see your current balance on your payments and statements page on your Bulb Account. If you have more than one month’s amount of credit in your account, and we have had a recent meter reading, then please email us at help@bulb.co.uk or call on 0300 30 30 635 so we can refund you any excess money to your bank.