Hi. I recently received an email stating that I have overpaid £352.13. How do I get this refunded??
@mike69 We’ve refunded that to you - you should see it in your bank within 5-10 working days.
If you’d like any of the remaining credit refunded, just get in touch: we can refund any amount as long as we have up-to-date meter readings & keep one month’s payment in the account.