Hello, I should be having £50 added to my account today following a friend’s referral. This means I’m @ £380 in credit. I’m happy with the amount i’m Paying each month to cover the winter but can I please arrange a refund of my credit? THANKS
Please see the stickied post at the top of this forum - https://community.bulb.co.uk/discussion/6700/how-can-i-request-a-refund and/or this help article https://help.bulb.co.uk/hc/en-us/articles/115003394031-How-can-I-withdraw-credit-from-my-account- .
@1971Chubky I have applied a refund and you will receive the money over the next 5 days