Hello, I have now left Bulb for another supplier, my account is in Credit please can you confirm when you will refund my money back to my bank account please>

Speaking purely as another customer: It can take up to six weeks for your final meter readings to be “verified”, whatever that means, by an external third party company/regulator. Only once the final readings have been verified can your refund be processed.

Thank you for your reply I have tweeted Bulb a private message or a answer but strange now I’m not a customer NO REPLY :frowning: