Refund

A/C No. ********
Regarding the credit i have, how are you going to pay it back and how soon
Regard

Imad

A/C No. ********* Regarding the credit i have, how are you going to pay it back and how soon Regard

Imad

Hi

This is a public forum have you checked the Help page for details on how to claim a refund?

Since this forum is open for everyone to see your details I would suggest you remove your account details from your post?

Hi @Imad

Looks like the repayment of £118.62 was sent to you yesterday. It was refunded to the bank account that you pay your direct debit from.

When an account is closed, we’ll send a final bill within a couple of weeks and the refund shortly after. The reason we can’t send it straight away is because we have to wait for your new supplier to send us your closing meter readings.

Let me know if you have any other questions.