Refund

Hi when will my credit be refunded

Hi when will my credit be refunded

Have you asked for a refund?

Hi @Austindurant123 - I can see your account balance is at £89.46. This was too low for us to be able to issue your refund. We haven’t had a meter reading from you in a while. Please could you submit meter readings or send us a picture of your meters on help@bulb.co.uk and we’ll take a look into this for you? Thanks.