refund

How can I get some of my over payment back?

How can I get some of my over payment back?

Search for refund on the Help page.

Use the help button for info on how to do this.

Hey @vickydetmold

If you want a refund of credit in your account, as long as you’ve submitted meter readings in the last 3 months and have at least 1 months payment in the account we can get your credit refunded to you :slight_smile:

Just let us know you want a refund by getting in touch via phone, email or chat!