Refund

I am in credit by £157 and we are moving out in a week time. I want to understand how I can make sure we get the credit refunded.

I am in credit by £157 and we are moving out in a week time. I want to understand how I can make sure we get the credit refunded.

Have you checked for any similar posts which have been posted in the last 12 hours or so on this forum?

Hi @LibbyHyde, once we’ve closed your account, we’ll refund any credit left on the account. This can sometimes take up to 6 weeks after you’ve moved out, but it’s usually a lot sooner. Thanks, Maxwell