Refunds. Why so slow?

Hi, I have sent two emails to help@bulb asking for a little over £500 in refunds.

Had one before and it went well, But 3 weeks later and I am still waiting.

Can customer service look at this for me please?

Thanks

Using your refund to help cook the books

Hey @Julian2021,

I see we’ve got a refund pending for you now! Any other questions, feel free to pop me a message here.

Georgie