Hi @gregorymendyka you mentioned you emailed in, so I’ll reply in more detail directly to your email. As you said, you have a decent amount of credit on your account so it may be that our estimates aren’t in line with your actual usage. I’ll take a further look at this.
@geevo41 That’s certainly one way to do it, but we do prefer to be kept in the loop with regard to payments and it makes sure you don’t receive any admin fees. We like Direct Debits because they give us an assurance that payments will be made consistently - but as you mentioned, we can set up a Direct Debit with a blank mandate so that people only pay for what they’ve used each month. We just ask that you get in touch to arrange this with one of our advisors so that we can put a note on the account.