We have just had new Dimplex Quantrum storage radiators installed and the meter isn’t registering properly. The economy 7 is coming on at 18.00 hours far to early and cannot be changed. The electrician believes I should report it to you as I need a new meter.
For Bulb’s direct contact details use the Help button (scroll down to the bottom). This is mainly a customer forum so it’s a bit hit and miss as to whether a query raised here will be seen/acted on by bulb.