Repeated erroneous switch messages

Hi Bulb, I’ve now had three (3) ‘We’re Sorry You’re Leaving’ emails this month. I HAVE NOT initiated any switches from Bulb to another supplier. Why is this happening repeatedly? Is this an error on Bulb’s system or are there repeated mistaken switches using my address? Either way I want this to stop now!

I had this happen once before with another supplier and they could not stop it happening because, as I understand it, there are no thorough checks made by new suppliers to match an address to meter references.

I need some feedback on this urgently.