Hello, I was wondering if you could help me.
I rang the customer line last week (04/08/17) to request a refund of the £260 credit on my account. I was told that this would be processed and the money would be in my account within 4 working days.
This deadline has now passed, and I still haven’t received anything. Please can somebody arrange to have this money paid back to me today?
I urgently need this money before next week, and can’t see any reason for this delay.