Rerfund credit in account

Hello Bulb,

Could you refund £400 of the money we’re in credit by?

Thank you very much for your help.

All the best,


Hi @niastrong3 yes, absolutely. We’ve now done that for you. It should be in your bank account in around 3-5 working days.

I think your monthly payments may be too high. Could you send us some meter readings?

Then we can get a better idea of your usage and talk about what to lower your monthly payments to :slight_smile: