Hi Bulb

I have emailed yourselves more than once throughout August and have had no response whatsoever.

My emails have been sent to help@bulb and as I had no response to complaints@bulb

Thank you, Julie.

Have you tried phoning? 0300 30 30 635

This is a public forum, so you aren’t likely to get an account-specific response from anyone here.

Hi @JulieLeeds ,

I’m sorry that you’ve had such difficulty speaking to anyone. I can see we are now handling your case, for anything urgent you can always call us or chat in and we’ll react a bit more quickly.