Restart my switch

So my current energy supplier blocked my switch as I have 2 MPAN numbers and bulb only registered one. When I try to find my account information, there is nothing there anymore as if I have been deleted from the system. Obviously I still want to switch so looking for any advice…I have both numbers

So my current energy supplier blocked my switch as I have 2 MPAN numbers and bulb only registered one. When I try to find my account information, there is nothing there anymore as if I have been deleted from the system. Obviously I still want to switch so looking for any advice..I have both numbers

The best advice I can give is to contact the Bulb help desk, their contact details are on the bottom of the Help page (click Help button at the top of this page).

These days only fellow customers are on this Community forum and can’t really help with specific account type queries.

Thank you Allan, I appreciate your reply