So… since my Smart meter was installed in July 2019 and monitoring weekly useage for G&W (average £30 per week), I have received this beauty from BULB:
“Since 1st June 2019 you’ve used £3,616.78 of energy. Your Bulb account is now £2,881.69 in debit. We’ve attached your statement with more info”
Began an investigation with the help of Bulb (who to be fair have been helpful so far), then received this email for January!
“You’ve used £374.30 of energy since 1st January. Your account is now £3,175.99 in debit. We’ve attached your statement with more details.”
No Bulb, I most definately have not!
Bulb say that when we switched providers in March 2019, the previous provider may have taken an incorrect reading, so we were in effect undercharged, but this does not explain the extremely high bill and the supposed £375 for January…
Serious complaint coming and will be moving away from Bulb as soon as this is resolved. Have never had any issues like this with conventional meters and frankly do not need the hassle and stress!