Why can’t you read my Smart Meter? You say on the FAQ’s on the website that you can read Secure SMETS1 meters yet you wont read mine! I have asked before and got told you couldn’t read first generation meters. If that is the case why do you say you can on your website?
Welcome to Community!
We are able to connect to certain Secure Smets1 smart meters! This only started happening towards the end of last year so when you first got in touch we might not have been able to connect yet. This is being continued over the year so we should get around to everyone’s soon.
I’ve taken a look at yours and asked our team whether we’ll be able to get yours to send us some reads