Settlement of account

How long does it take to settle an account. Sold property over 2 mths ago and to date have had nothing back. Have had to pay for an empty property for over 6 mths so am owed credit back…

How long does it take to settle an account. Sold property over 2 mths ago and to date have had nothing back. Have had to pay for an empty property for over 6 mths so am owed credit back.....

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