I have been with you since March 25th this year and agreed to pay £35.53 a month. You are now saying that I am using average of £80 a month, despite not taking any notice of my meter readings AND photo evidence, because my usage is so low. June’s usage was £21.10, yet you want to increase my payments to £106!!! How can you demand that amount when you know I am not using anywhere near that amount. I sent you an angry email that I have had no response to and my main worry is that you take this amount and I will not be able to pay any other bills, let alone feed myself.
I have no TV, no washing machine, no cooker, or microwave. I have a 2 plate hob that I use maybe twice a week; use the kettle half a dozen times a week, run a fridge and freezer and put my immersion heater on for an hour during the Economy 7 cycle.
I have am on Universal Credit and am at my wits’ end at how I am going to cope. I thought by switching to Bulb I was getting a deal…seems I have and it’s a bad one.
Gutted of Warwickshire