So I opted to have a smart meter installed and set a date in the beginning of July for one of those 8am-2pm appointments, took myself off work to be home just to then get a call around 11am to say they are not able to attend due to engineer illness. £30 credit, rebook for end of July for a 2pm-6pm appointment. Apparently notes all over my booking to say do not cancel. So I take myself off work again to be home for this for the afternoon. Yet at 5pm I get a call to say engineer on the previous job and stuck, won’t make it to me. £30 credit and rearrange.
So I have rearranged again, but I am losing faith in these guys ever actually showing up. Anyone else been in this situation? I can’t keep on taking time off work for this, so if there are other examples of this just never happening I’d rather cancel the whole thing altogether.